Lv18 casino Terms & Conditions — Complete Guide to Membership & Usage

Lv18 casino is an international online gaming platform serving users in Bangladesh. This website and its associated mobile applications are collectively referred to as the "Platform".

These Terms & Conditions form the legal basis of the agreement between lv18 casino and its users. By using the platform, you confirm that you have read, understood, and agreed to these terms.

This document was prepared in Bengali so that users in Bangladesh can understand it clearly. In the event of any dispute, the English version shall prevail.

To open an account at lv18 casino, the following conditions must be met:

• You must be at least 18 years of age. Registration by minors is strictly prohibited.
• Each individual may only register one account. Opening multiple accounts is a violation of our rules.
• All information provided at the time of registration must be truthful, accurate, and complete.
• You must have a valid mobile number and email address registered in your name.
• A copy of your national ID or passport may be required for account verification.

Lv18 casino reserves the right to reject any registration application without providing a reason. Keeping your account password secure is entirely your responsibility. You are strongly advised not to share your password with anyone.

Lv18 casino currently supports all major mobile banking methods including bKash, Nagad, and Rocket, as well as bank transfers. Deposit and withdrawal policy details:

• The minimum deposit amount is ৳200. Maximum limits may vary depending on your level and payment method.
• The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 1–24 hours.
• Deposits and withdrawals must be made using the same account. Third-party payments are not accepted.
• Full KYC (Know Your Customer) verification must be completed before any withdrawal can be processed.
• Lv18 casino does not charge payment processing fees; however, your bank or mobile operator's own charges may apply.

If there is suspicion of fraudulent transactions or money laundering, lv18 casino reserves the right to place a hold on withdrawals and may notify the relevant authorities.

Lv18 casino offers a range of bonuses and promotions. Each bonus comes with its own terms, which are detailed on the bonus page. The general rules are outlined below:

• Wagering requirements apply to all bonuses. Bonus funds cannot be withdrawn directly.
• Wagering requirements for the welcome bonus typically range from 20x to 30x.
• The same bonus cannot be claimed more than once on the same account.
• When playing with bonus balance, the maximum single bet limit is generally ৳500 or 10% of the bonus amount, whichever is lower.
• Bonus offers have a set expiry period. Any bonus not used within the specified timeframe will be forfeited.
• Lv18 casino reserves the right to modify, suspend, or cancel any bonus offer at any time.

All games at lv18 casino use internationally certified RNG (Random Number Generator) technology, meaning every game outcome is completely random and never predetermined.

• If a technical issue occurs during gameplay, lv18 casino will determine the outcome based on server records.
• If a game is interrupted due to an internet disconnection, the outcome will be determined based on lv18 casino's server records.
• If a technical error is proven to have affected the outcome of a game, that round may be voided and the wager will be refunded.
• For Sports Betting, bets are settled after the official result has been announced.

Lv18 casino reserves the right to modify or temporarily suspend any game or market. Advance notice will be provided where possible, though this may not always be feasible.

The following activities are strictly prohibited on lv18 casino. Engaging in any of them will result in immediate account closure and possible forfeiture of your balance:

• Creating multiple accounts or using another person's account.
• Bonus abuse, arbitrage betting, or any form of fraudulent activity.
• Using automated software, bots, or scripts to play games.
• Money laundering or transactions involving illegal funds.
• Attempting to hack lv18 casino's systems or exploiting vulnerabilities in the platform.
• Attempting to influence game outcomes by colluding with other players.

Lv18 casino may suspend or permanently close an account under the following circumstances:

• In the event of a breach of these Terms & Conditions.
• If an account was registered using false or inaccurate information.
• If the account belongs to or is being used on behalf of a minor.
• When verification is required for security reasons.
• When the user requests it themselves.

Users may also request account closure at any time. Once you contact the support team, the process will be completed within 24 hours. Any valid balance remaining at the time of closure will be refunded.

Lv18 casino places the utmost importance on protecting users' personal information. Full details on data collection, use, and protection can be found on our Privacy Policy page.

• Information provided at registration is used for account management and verification purposes.
• Lv18 casino never sells personal information to third parties.
• Information may be disclosed to the relevant authorities when required by legal obligations.

Lv18 casino believes gaming should be a source of entertainment, not addiction. We are committed to responsible gaming and have the following protective measures in place on our platform:

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
• Self-Exclusion: You can exclude yourself from the platform for a set period of time.
• Cooling Off: A temporary break of anywhere between 24 hours and 30 days can be taken.
• Reality Check: After a set period, a summary of your time spent and money wagered will be displayed on screen.

If you feel your gaming is getting out of control, please contact our support team or visit our Responsible Gaming page.

Lv18 casino is not liable for:

• Any game or bet loss resulting from an internet disconnection.
• Any loss caused by hardware or software issues on the user's device.
• Transaction delays or failures caused by a third-party payment provider.
• Any loss resulting from unexpected technical errors or server downtime.

In every situation, lv18 casino makes every effort to resolve issues promptly and ensure a smooth experience for its users.

Lv18 casino reserves the right to update these terms and conditions at any time. When changes are made:

• A notice will be sent to your registered email before any significant changes take effect.
• The date of any changes will be reflected as the last updated date at the top of this page.
• Continued use of the platform after an update constitutes acceptance of the revised terms.

If you have any questions or complaints regarding these terms and conditions, please get in touch with us:

• Email: support@lv18casino.ws
• Live Chat: Click the chat button at the bottom right of the platform
• Hours: 7 days a week, 9:00 AM – 12:00 AM

Lv18 casino commits to providing an initial response to any complaint within 48 hours, with complex matters resolved within 7 business days.